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Delivery

Delivery is only made to addresses in Singapore. All deliveries will be fulfilled by Speedpost. Delivery will usually take 3-5 days and are estimates. Duck Learning makes every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors. Duck Learning reserves the right to make deliveries in installments. Duck Learning will send you an email when your order is shipped.

By completing your order on our webstore, you certify that you have verified your delivery address as being accurate and complete. You additionally confirm that an authorized person will be available at that address on the estimated delivery date.

Duck Learning shall not be liable for any damages or claims related to delayed shipments. If you must have a product by a certain date, we strongly encourage you to self-collect the order from our office.

Delivery schedules

Deliveries are made Mondays – Fridays 9am – 6pm and Saturdays 9am – 12:30pm. All deliveries are fulfilled by a 3rd party vendor hence specific delivery requests such as deliveries to be made on certain days or timings will be at our 3rd party vendor’s discretion. Please remember to state such requested in the “Notes” box during check out.

Delivery Fees

Delivery fees will be computed at checkout based on the total weight of your ordermust not exceed 3M (Max length 1.5m: L+2W+2H). For purchases above 30kg or exceeding the above dimensions, we will charge a flat rate of $30.

Weight (KG) Price (SGD)
Up to 2kg $10.00
2.01 – 5kg $10.50
50.01 to 10kg $11.50
10.01 to 20kg $13.50
20.01 to 30kg $16.00

 

Self collection / Local Pick up

We may take 3 – 5 working days to process your order. Once your order is ready for collection, you will receive an email notification from us. You may only come by to collect your order AFTER you have received the notification informing you that your order is ready for collection. Please take note of your order number for self collection.

Mondays to Fridays: 11 am to 5pm (close on public holidays)

Duck Learning

240 MacPherson Road #03-01, Pines Industrial Building S348574

How to get there:

You can take bus numbers: 8, 61, 64, 65, 66, 90, 151, 154, 561

Alight at: Gulab Building or Opposite Gulab Building

Nearest MRT: Potong Pasir MRT or Macpherson MRT

We are located next to Royal Sporting House Building

 

© 2017 Duck Learning. All rights reserved.

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